Common questions and answers

What are the steps for a skincare Routine?

The steps are to cleanse, rinse, then cleanse again (the first cleanse cleans your face, the second cleanses your skin) followed by tone, serum, eye cream, moisturiser and then SPF.

How often should I exfoliate?

Exfoliation should be used twice a week to ensure dead skin cells are removed.

How often should I have a facial?

We recommend a course of one facial a week for six weeks then a monthly maintenance facial.

How often should I wash my hair?

We advise you to wash your hair no more than 2-3 times a week; constant washing removes your hair’s natural oils which help to nourish the hair. If your hair is naturally oily then more frequent washing will be required.

How do I get rid of split ends?

There is only one way of keeping on top of those trims, you can purchase products that help with the appearance but they will not remove split ends.

How do I remove gel?

Unfortunately your normal nail varnish remover just won’t cut it. Gel removal is a three step process: first – file the shine off the top layer, second – soak a cotton wool ball/pad in acetone and apply to the nail, third – wrap foil around this then leave for 15-20mins. Ideally I would always advise to have gel professionally removed just to ensure there is no damage to the nail.

How long do gel nails last?

On average gel nails last 2-3 weeks.

Beauty Works Policies


Beauty Works require notice of cancellation a minimum of 24 hours prior to your treatment. If we do not receive notice of cancellation with a minimum of 24 hours you will be charged 50% of (is this 50% of the treatment they have booked?).

A deposit of 50% of your treatment is also required when booking online. If your cancellation online is less than 24hrs prior to the appointment time the deposit will be kept.


Please arrive 10 minutes prior to your appointment to complete our consultation cards required for each treatment.

Please ensure all details on completed consultation cards are true and correct.

We have parking at the front of the salon which you are welcome to use, however, please be aware that there are a limited number of spaces.

When it comes to providing your treatments, your comfort is our top priority so please let your therapist know if the temperature of the rooms and/or the pressure of the massage needs to be adjusted. We will always ask you what your preferences are before the treatment begins.

Refreshments such as tea and coffee will be provided.